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Frequently Asked Questions
Find quick answers to common questions
How do I create an account on Koadly?
Creating an account is simple! Click the "Sign Up" button in the top right corner, fill in your details, and verify your email address. You can also sign up using your Google or GitHub account for faster registration.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Stripe, and bank transfers. All payments are processed securely through our encrypted payment system.
How can I become a seller on Koadly?
To become a seller, go to your profile and click "Become a Seller". You'll need to provide some basic information about yourself, verify your identity, and set up your payment details. Once approved, you can start listing your products!
What is your refund policy?
We offer a 30-day money-back guarantee on all digital products. If you're not satisfied with your purchase, contact our support team within 30 days for a full refund. Physical products may have different return policies set by individual sellers.
How do I download my purchased products?
After completing your purchase, you'll receive an email with download links. You can also access your purchases from your user dashboard under "My Downloads". Digital products are available for download immediately after payment confirmation.